Suborbital Blog

If you ever wondered why exactly there’s no reports available yet then you’ll love the new log window in Suborbital Reports. You can open it via the “Help” menu and by selecting “Show Log Window” there.

Suborbital Reports logs all important events to this window so you’ll be able to find out the reason for when Apple’s reports are delayed again. Login and database errors will show up there, too. So it’s a fantastic trouble shooting tool.

Enjoy!

It’s finally here. Suborbital Reports 1.3! The big change in this version? It’s freeware now! That’s right – we don’t charge you anything. You can use Suborbital Reports for free. No hidden costs, no subscriptions, nothing. Just good honest Freeware.

Head over to our Suborbital Reports page and download it now!

Dear Users,

for the last 6 months we’ve been working on the 2.0 update to Power Prompter. Initially we had planned to add many new features. But as it came to be we did mainly “under the hood” work, improving performance + stability and fixing bugs. Features got the short end of the stick, so to speak.

Now, as users tend to expect new features in exchange for their hard earned money we felt that making 2.0 a paid upgrade wouldn’t be right. So we decided to make it a free upgrade for all our customers – extending support and our free update guarantee for at least another year.

We’re going to release Power Prompter 2.0 shortly after Apple releases macOS High Sierra and once we have tested Power Prompter with the latest Mac operating system.

Btw. we didn’t forget to add features completely! One much requested feature made it into 2.0: User defined custom key bindings. Now you will be able to turn even the most exotic input devices into a remote control for Power Prompter.

Power Prompter is a modern teleprompter application for the Mac. Specially designed for contemporary small team and solo content creators.

We just pushed Suborbital Reports 1.2 to our servers.

This update deprecates support for username/password credentials and introduces support for the new iTunes Connect Authentication Token scheme.

Please refer to the following blog post to find out more about the new iTunes token: https://suborbital.io/blog/reports-itunes-connect-authentication-token-support/

Suborbital Reports is an iTunes Connect report aggregation and analytics application for the Mac

As you probably know Apple is going to retire the use of username and password for their report ingestion APIs by August 2017. That’s why Suborbital Reports is going to remove support for username/password in the next update.

When we release the upcoming update of Suborbital Reports you won’t be able to change or set your account’s username and password. You will be required to generate an authentication token on Apple’s website and use that.

Note that your existing login credentials will continue to work until Apple’s server start rejecting that login method. We just removed the possibility of setting or changing the username and password in Suborbital Reports.

We suggest you generate an Authentication Token for your accounts as soon as possible and start using this token. It’s more secure than having your iTunes Connect login credentials accessible to other applications.

To generate a token follow Apple’s guide: https://help.apple.com/itc/appsreporterguide/#/apd2f1f1cfa3

(It’s really simple: Log into iTunes Connect, go to the Sales and Trends tab, make sure you’re in the Reports submenu and there click on the little question mark button in the upper right corner next to About Reports. From the popup select Generate Aceess Token.)

Suborbital Reports is an iTunes Connect report aggregation and analytics application for the Mac

Just a short heads up: Currently Apple’s servers aren’t on top of their game and downloading reports can take some time or completely time out.

Just re-try it a few times and ignore the “unexpected login error” message Suborbital Reports is displaying.

If you can’t get it to work there’s another option: Log into the iTunes Connect page and download the daily reports. You can import those files then via “File -> Import Report Files…” in Suborbital Reports.

Just a heads up: If you’re experiencing login issues with Suborbital Reports disable Two Factor Authentication for your account.

We’re working on adding 2FA support to Suborbital Reports. But until then you’ll have to keep it off to access your ITC sales reports with Suborbital Reports.