1. Make sure to download the proper version

⚠️ This is relevant for Power Prompter Express users! Due to limitations Apple puts onto the App Store the "Express" version of Power Prompter can not be unlocked with a serial number purchased from our website. You will need to download Power Prompter directly from us. Just click the following button and run the app:

Download Power Prompter nowRequires macOS 10.13 or later
Once you downloaded Power Prompter you can delete the Express version as you won't need it anymore.

2. Open the "Register" window

If you start an unregistered copy of Power Prompter it will ask you to register it. Simply click on the Register Now… button to continue. In case you can't see such a button go to the "Power Prompter" menu and select Register… from it.

Click on the Register Now… button to open the register window.

3. Find your license key

Switch to your email app (or website) and find the purchase confirmation email you got from our payment provider. This email also contains your license key. The email's subject is: "Your Power Prompter License".

A typical purchase confirmation email. The arrow points to the license key.

4. Enter your license information

Once you have found the email and have located the license key (see screenshot above) copy the email address from the purchase email and paste it into the Email field in the Register window.

Do the same with the license key. Copy the license key from the purchase email and paste it into the License Key field in the Register window.

Click Register to complete registration.

5. Finish activation

Once you're done with entering the license information click on the blue Register button. If you've entered everything correctly you will get a confirmation message. After that you can close the Register window by clicking the close button.

A successful registration.

Congratulations. Your copy of Power Prompter is now unlocked. Repeat these steps on any Mac you own and would like to run Power Prompter on.

If things go wrong…

If you get an error message please check if you copied/typed in everything exactly as it is found in the purchase email. You have to use the email address from your purchase confirmation email. A different email address won't work as the key is derived from that specific email address.

Also make sure that you copied the whole license key and not only parts of it. Copying blank spaces before/after the license key is not a problem - the app will ignore them. But don't put any blank spaces in between the license key parts or alter the license key otherwise.

Another issue might be that you're running a very old version of Power Prompter. Versions prior to 1.5 used a different license key scheme so the current license keys won't work. Make sure to download the latest version from our website and your license key should work.

If you still can't get the registration to work please don't hesitate to contact us: support@suborbital.io